Coach Outlet
Reviews and Complaints
Customer service is weak
My boot after couple of time wearing it had a manufacturing problem
Preferred solution: Full refund
To see about coach rewards
- Nice stuff excellent purses
Preferred solution: $15 off $100
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Dunellen, New JerseyReturn
User's recommendation: Customer service more fast
They use Bate and Switch!!
User's recommendation: Do not buy from Coach uses scam tactics
I did not receive all of my order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Birmingham, AlabamaDo not buy from Coach Outlet!
User's recommendation: Do not buy from Coach Outlet online
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasI felt emotional embarrassed and discriminated against in the Coach Outlet in Grand Prairie Texas
Order cancelled 50% of the time!!
User's recommendation: Nah.. try other brand.
Think there inside stealing going on. I was sent 2 scarfs. Yet I ordred handbags jewelry what gives??
Still haven't gotten my packages yet I sent back package u sent me that was wrong stuff, need speak with agent.still not resolved. Now no items to give for Xmas..
they need watch there packing dept. 2 scarves were sent in ton of bubble wrap to weigh down package yet my purchase of handbags jewelry wallets were never Sent as i ordered. I called. They put in to re ship .
I sent there scarves back. Still no items they owe me in sight? They need watch there inside packing dept. bags dont come up missing & not sent just because they have legs.
Guess ask my money back n go Louis Vuitton .. I knew I shouldnt of trusted my Christmas gifts be given from here. I will never shop there online options again. If I shop here ever again , I will just go into the store.
Happy holidays not. Im very upset.
- Great price
Preferred solution: Deliver product or service ordered
User's recommendation: They sent me wring order. Still not resolved. Orders dec3 it’s now dec15th?
My order
My package was missing
Unstatisfied
User's recommendation: Don’t purchase from Coach Outlet customer service is terrible
Received the incorrect product
User's recommendation: Go directly to the store, online product details are not accurate!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMetal detector
- Nice bags
- No resolution
Preferred solution: Let the company propose a solution
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So you're upset because you can't read. It clearly states that you have a 15 minute "buyer's remorse" window to cancel orders.