Product: Coach Outlet Customer Care Clear all filters (0 of 8 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I was in Harrisburg p.a at Hersey outlet wasn't even even planning on going to coach store just went there to go Lane Bryant to pick my order up.had rollers in my hair throw on sweats and tee shirt yes I wasn't dress but I was clean and smelt good but any way decided...
Read more
3.1
Product
Coach Outlet Customer Care
#1260021
Reply to reviews
I have been buying Coach for literally years, until I received a letter saying I buy too much and I am unwelcome to buy their products anymore. The girls at the stores seemed to always be kind and happy to see me and even sent me special invitations for after hours...
Read more
1.7
Product
Coach Outlet Customer Care
I liked
  • Product
I didn't like
  • Rude snobby customer service
#1223826
Reply to reviews
My daughter and I shopped at Coach Outlet in Columbia Mall in Portland, OR and were apparently not dressed appropriately. (I had on shorts and a sweatshirt and some garden boots). After being ignored for the most part...I found 2 wallets and a purse that I'd had my eye...
Read more
2.9
Product
Coach Outlet Customer Care
I didn't like
  • Judgement by employees
  • Treatment by associates or decisions made by associates
#1088234
Reply to reviews
I placed an order for a crossbody and when I clicked to placed order, I got an error message.Later when I checked my bank account it shows the transaction amount pending twice even though I was ordering just one and I never received an email confirmation or order...
Read more
Anonymous
Melody

I faced the same problem as well. I got an error message and sms from the card centre notify me the charge instantly. No email sent to confirm my order. May I ask have the fun...

Product
Coach Outlet Customer Care
#1070975
Reply to reviews
Unfortunately, my customer service experiences with both Coach and Coach Outlet have been very poor. My calls and emails have gone unreturned. It's the holidays, so I understand they must be busy, but I have a legitimate concern regarding shipping charges, and all I...
Read more
2.2
Product
Coach Outlet Customer Care
#976558
Reply to reviews
Your customer shopping experience is absolute horrible and disappointing. I placed an order last week. No e-mail communication about update whatesoever, login to the website there is no status. When I e-mailed your customer service there was no response. Now that I...
Read more
Anonymous
Anonymous

so did someone get the phone number for them?? I need to call on order and no response to email

Anonymous
Tina

Yes, I am having the same problem as well, they never reply at all, until today the order status still showed processing.

Product
Coach Outlet Customer Care
#931171
Reply to reviews
I am very disappointed with the lack of customer service I received at the Coach Outlet store located at the Sands Outlets in Bethlehem, 77 Sands Boulevard, Bethlehem, Pennsylvania on Friday June 10th at approximately 9:30 PM. I know this was awhile ago. I was just...
Read more
Anonymous
Anonymous

you are being completely ridiculous, yes a coach bag will NOT last you a lifetime, and the warranty is not forever. you should have paid to fix your purse. I´m sure you were m...

1.0
Product
Coach Outlet Customer Care
I didn't like
  • Poor quality of handbags
  • Ignoring requests for assistance
  • Rude employees
#895358
Reply to reviews
Show

Coach Outlet Customer Care Review

The Niagara outlet couch store. The people work there are rude with no manner. Refuse to help out the customer. Never go back again. Stay away from this store.
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Niagara-On-The-Lake, Ontario
Product
Coach Outlet Customer Care
#856098
Reply to reviews