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Coach Outlet - Blvery bad customer service

I used to shop online but not anymore! You'll need to wait for a *** invitations from your email! That's *** Im a good customer paying my *** and now you have to wait for invitations from them?!! How about if we leave like thousand of miles from the outlet? To purchase 1 bag?! Doesn't make sense!
2.0
Details
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Warranty
#1364761
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Coach Outlet - To reset password

Stated they are having problems resetting the passwords and asked that I try again in 2 hours.
#1348715
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Coach Outlet - Lost package!
Coach Outlet - Lost package!
Coach Outlet - Lost package!
Coach Outlet - Lost package!
To whom it may concern, I had ordered from coach outlet since June, 2018 and the shipping was on June 29, 2018. The tracking number is 1Z9709W00306951418. The delivery status showed delivered on July 3, 2018 at SILVER SPRING, MD US but not my address. My address is...
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1.0
#1309931
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Purchased 2 purses online at coachoutletstore in April. Received 2 purses which were neither what I ordered. Contacted Zhang Michael via email he advised me it took so long for him to respond because my email went to his junk pile. Which I didn't hear back from him...
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1.0
I didn't like
  • Customer service
#1269489
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I was in Harrisburg p.a at Hersey outlet wasn't even even planning on going to coach store just went there to go Lane Bryant to pick my order up.had rollers in my hair throw on sweats and tee shirt yes I wasn't dress but I was clean and smelt good but any way decided...
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3.1
#1260021
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I have been buying Coach for literally years, until I received a letter saying I buy too much and I am unwelcome to buy their products anymore. The girls at the stores seemed to always be kind and happy to see me and even sent me special invitations for after hours...
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1.7
I liked
  • Product
I didn't like
  • Rude snobby customer service
#1223826
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Coach Outlet - Cracked handles - $90 replacements
Coach Outlet - Cracked handles - $90 replacements
Coach Outlet to request repairs on (2) bags with peeling patent leather straps. I was informed my purchase was over a year & it would cost $90 for replacement handles. Obviously, Coach is aware of these handles cracking. Coach requires me to get a $90 repair on...
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2.3
I didn't like
  • Poor quality of handbags
  • The
  • Not getting what i paid for
#1185514
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Do not buy anything from Coach Outlet! BEWARE!

Bought 2 purses from them and they were ship from China. Both are fakes and nockoffs! Buyer beware!! I emailed them for a refund and all they did was say no one complains about they’re pursers and still no refund I had to complain to my credit card company to try and see if I can get a refund
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1166306
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Coach Outlet - Very pissed

Ordered over 200.00 for 2 bags a wallet and pair of sunglasses from coachoutlet.us.com no where on the site does it say there located in China big scam ordered 12/05/2017 its 12/23/2017 have recieved my orders or a responce to emails scam scam scam got my money back from credit card company also found out its not a true Coach outlet
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1154690
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Contact Coach Outlet

Mailing Address:
Coach Customer Care
One Coach Way
Jacksonville, Florida 32218
United States
Phone:
(800) 307-0040
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Order an item off Coach outlet.com and never received the product. I called the customer service thinking either they would re-send a new one or refund my money, well that didn't happen, instead I was told to call ups to figure out what happened. I was told that by the...
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1.4
I didn't like
  • Not getting what i paid for
#1150934
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