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2.1

The coach hand bag is of poor quality. The straps have cracked and frayed.

I did not even carry the bag by the straps. I used the over the shoulder strap. I have bought quite a few bags at the Outlet store in Merrimack, NH and have not been impressed. But this one really is a waste of money.

I would not recommend these handbags to anyone and advise my friends and co-workers to do the same.

I would be interested in knowing if had I bought my purse in a high end store would it be the same quality. Also the trim around the outside pocket is cracked .

Reason of review: Bad quality.

Monetary Loss: $60.

Preferred solution: Let the company propose a solution.

Coach Outlet Cons: No refund for faulty bag.

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